To build enduring relationships with our customers and communities by providing exceptional and innovative customer service.
PPM is a locally-owned, family-operated company founded by Randall and Nancy Tidwell. Before starting their venture in 1985, Randall Tidwell was a member of his community’s Board of Directors. At that time, professional management companies in the area were focused on leasing and apartment management. With a desire to meet the specific needs of homeowner associations, Randall and Nancy took the initiative to offer their services as professional property managers in an effort to improve the quality of community management available to associations in the area.
In 1987, PPM was presented with the opportunity to manage Shepherd’s Vineyard, a new development in Apex, and one that they are proud to continue to manage today. Nancy met with a local software developer in 1989 and created an HOA-specific software program in an effort to better serve their growing list of clients. It wasn’t until 2002 that other local competitors began to purchase the HOA management software. PPM continues to lead the industry by using technology geared towards increasing communication and efficiency for the homeowners we work with.
PPM is actively involved with the North Carolina Chapter of the Community Associations Institute (CAI-NC). Both the former president, Nancy Tidwell, and the current president, Brooke Hoff, have served on the CAI-NC Board of Directors. Since 2008, four of PPM’s managers have been recognized by CAI-NC with distinguished statewide awards. Cathy Lemly, a senior manager, was awarded the statewide honor of Portfolio Manager of the Year in 2008. Cathy has been with PPM since 1995. The following year, Lynn Peed was awarded the same honor. Lynn has been with PPM since 1998. Tammy Sanderford was awarded Portfolio Manager of the Year in 2015. Tammy is a senior manager and has been with PPM since 1994. Most recently, Jennifer Burch was awarded Manager of Excellence in 2018. Jennifer has been a manager with PPM since 2004.
Throughout our 35+ year history, PPM has managed nine communities named Community of the Year as well as worked with several developers named Developer of the Year by CAI-NC. PPM now serves more than 200 communities and represents over 30,000 homeowners throughout central North Carolina. With an experienced staff of over 35 employees, we are committed to strengthening our relationship with our clients by managing our growth, focusing on continued education, and using the latest industry-specific technologies.