To build enduring relationships with our customers and communities by providing exceptional and innovative customer service.
COMPANY HISTORY
PPM is a locally owned, family-operated company founded by Randall and Nancy Tidwell. Before starting their venture in 1985, Randall Tidwell was a member of his community’s Board of Directors. At that time, professional management companies in North Carolina were focused on leasing and apartment management. With a desire to meet the specific needs of homeowner associations, Randall and Nancy took the initiative to offer their services as professional property managers in an effort to improve the quality of community management available to associations in the state.
In 1987, PPM was presented with the opportunity to manage Shepherd’s Vineyard, a new development in Apex, NC, and one that they are proud to continue to manage today. Nancy met with a local software developer in 1989 and created an HOA-specific software program to better serve their growing list of clients. It wasn’t until 2002 that other local competitors began to purchase the HOA management software. PPM continues to lead the industry by using technology geared towards increasing communication and efficiency for the homeowners we work with. Learn more about how our technology tools here.
PPM is actively involved with the North Carolina Chapter of the Community Associations Institute (CAI-NC). Both the former president, Nancy Tidwell, and the current president, Brooke Tidwell, have served on the CAI-NC Board of Directors. Since 2008, five of our managers have been awarded the distinguished statewide award of Portfolio Manager of the Year.
In 2020, PPM was purchased by Brooke Tidwell, Claire Leffler, and Matt Leffler. Since that time, the new ownership team has expanded the company’s operations from the Triangle area to statewide services. As part of our strategic management of growth, PPM implemented a middle management team in 2023 to provide an additional level support our community managers and clients. Read more about our leadership team here.
PPM now serves more than 260 communities and represents over 36,000 homeowners throughout North Carolina. Plus, PPM is one of a handful of companies in North Carolina with the Accredited Association Management Company (AAMC) designation. With an experienced staff of over 45 employees, we are committed to strengthening our relationship with our clients by managing our growth, focusing on continued education, and using the latest industry-specific technologies.
