Executive Team | Property Management | NC

Meet PPM’s Property Management Team in the NC Triangle area

PPM, Inc. recruits the most highly qualified individuals in the industry. Our staff receives continual on the job training and training through professional organizations such as the Community Associations Institute. Our senior staff has a combined total of over 125 years of experience. When you hire PPM, you hire more than a manager. You hire a team of professionals.

	J. Randall Tidwell President Emeritus Randall retired on December 31, 2013, after 29 years of service. His leadership, guidance, and counsel were invaluable and will be greatly missed. We wish him many years of well-deserved peace and quiet!

	Nancy Tidwell, PCAM President Nancy is a leader in the North Carolina Association management industry. With experience dating back to 1985, Nancy’s direction of internal operations at PPM ensures the highest quality service for our clients, as evidenced by our customer retention rate. A graduate of Auburn University, Nancy attained the management industry’s highest designation: Professional Community Association Manager (PCAM) in 1992. PCAM denotes the best and most experienced managers in the nation. Nancy has served on the Board of Directors of the North Carolina Chapter of the Community Associations Institute and remains active in the Chapter. She is committed to continuing education for PPM’s managers and the clients that we are privileged to serve.

	Brooke Hoff, AMS Managing Partner Brooke has been with PPM since 2008. She has a diverse portfolio which includes the management of townhomes, villa homes, and luxury single-family communities. Brooke is a licensed North Carolina Real Estate Broker and holds the Association Management Specialist (AMS) designation from the Community Associations Institute. Brooke was selected as the 2009 North Carolina Rookie Manager of the Year. She is a Raleigh native and a graduate of Wofford College with a degree in Business Economics.

	Matthew Leffler, AMS Managing Partner Matt has been with PPM since 2012. After graduation from Virginia Tech, he worked in the Washington, D.C. area with Bartlett Tree Experts assisting in landscape management. Matt’s experience with Bartlett allowed him to become an ISA Certified Arborist in December of 2012. An Annapolis, Maryland native, he is engaged extensively in continuing education in pursuit of his PCAM certification through the Community Associations Institute. Matt specializes in working with new developments in addition to communities with extensive landscape needs.

	Claire Leffler Accounting Manager Claire has been with PPM in the accounting department since 2012. She is a Raleigh native who graduated from Virginia Tech University with a dual degree in Marketing and Spanish. Claire brings with her vast experience in customer service roles, and she continues to pursue an education in accounting management.

	Cathy Lemly, PCAM Senior Manager Cathy, a North Carolina native, has been with PPM since 1995. She is an experienced portfolio manager and specializes in the management of some of our most exclusive single-family communities. She was one of the first 300 managers in the United States to receive the PCAM designation by the Community Association Institute. Cathy holds a North Carolina Real Estate Broker’s License and a degree in business administration. She was chosen as the 2008 Community Manager of the Year by the North Carolina Chapter of the Community Association Institute.

	Lynn Peed, AMS Senior Manager Lynn has been a member of the PPM management team since 1997. She has experience in client management, educational programming, and business management as a faculty member at Auburn University. As a coach and educator, Lynn uses her experience in related fields to provide high-quality service to our clients. She has earned the AMS designation and is working toward completion of her PCAM. Lynn was selected as the 2009 Portfolio Manager of the Year by the North Carolina Chapter of the Community Association Institute. She currently serves on the CAI-NC Chapter of the Steering Committee and the Triangle Programs Committee.

	Tammy Sanderford, PCAM Senior Manager Tammy has worked at PPM since 1994. She has a solid background in customer service and property management, and specializes in the management of multi-family communities and planned unit developments. In addition to having her PCAM designation, Tammy and also serves on the North Carolina Chapter of the Legislative Action Committee. She was most recently awarded the statewide honor of 2015 Portfolio Manager of the Year by the North Carolina Chapter of the Community Associations Institute.

	Jennifer Burch, PCAM Senior Manager Jennifer is an experienced community association manager who has been in the industry since 1999. She manages two of our largest planned unit developments, which include single-family homes, townhomes, and condominiums. Jennifer recently worked with the City of Raleigh in implementing new procedures with regards to stormwater escrow accounts. She has served on several committees with the North Carolina Chapter of the Community Associations Institute. Jennifer attained her PCAM designation in 2011, and in 2018 she was selected as a North Carolina Manager of Excellence, an annual award given to only three managers statewide.

	Monique Taylor, PCAM Senior Manager Monique joined PPM in 2013, having experience in managing communities and operations since 2006. She has been in Raleigh since 2005, at which time she relocated from Maryland where she worked in program management. This has led her to manage one of PPM’s largest onsite development communities, where she enjoys handling projects and working with residents. Monique studied Business Administration and is certified as a Professional Community Association Manager (PCAM) with the Community Associations Institute.

	Stacey Owen, PCAM Senior Manager Stacey began her career with PPM in 2001. Her management portfolio includes large planned unit developments, single-family homes, and townhomes. She earned the PCAM designation from the Community Associations Institute in 2011 and is a licensed North Carolina Real Estate Broker. Stacey studied Music at Appalachian State University and sings with the North Carolina Master Chorale.

	Kristina Goodman, AMS Senior Manager Kristina Goodman joined PPM in 2013, bringing with her an extensive background in communication and project management from a variety of industries. Kristina received her AMS designation in 2015 and continues to pursue educational opportunities through the Community Association Institute. She also serves on the Recognition Committee for the North Carolina chapter of CAI. Kristina has a diverse portfolio which includes the management of office condominiums, townhomes, and new developments. Kristina is a Raleigh native and graduated from East Carolina University with a degree in Communication.

	Laura Duncan, AMS Community Manager Laura joined the PPM team in 2014 with several years of experience working in the Community Association, real estate and property management industries. Laura is a Raleigh native who graduated from NC State University with a BS degree in Business Administration. She currently holds her AMS designation and is continuing to work on her PCAM designation through CAI sponsored courses.

	Robert VanGraafeiland, AMS Community Manager Robert joined PPM as a portfolio manager in 2015, bringing with him over 13 years of management experience in a service-based government agency, as well as over 6 years of experience as an on-site HOA manager. He has attained the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations from the Community Association Institute. He has a bachelor’s degree from UNC-Wilmington and a master’s degree from Campbell University in Exercise Science.

	Diane Wimpy, AMS Community Manager Diane is an experienced community association manager recently relocating from Colorado Springs where she has been in the industry since 2005. Diane has a degree in Zookeeping and a Paralegal degree and worked as a paralegal while in the United States Army. She has experience managing large scale unit developments, high-rises, single-family homes, townhomes, and condominiums and served on the Southwest Colorado Chapter of the Legislative Action Committee. She hopes to attain her PCAM designation in the near future.

	Heather Carithers, CMCA Community Manager Heather joined PPM in 2014, bringing with her an extensive background in accounting, project management, and client services. Heather has a Bachelor’s Degree in Business Administration and a Master’s Degree in Mass Communications from The University of Southern Mississippi. She began her PPM career in our Accounting department, and now manages a diverse portfolio of condominiums, townhomes and new developments. She currently holds her CMCA designation and is continuing to work on her AMS designation through CAI sponsored courses.

	Paul Averett Community Manager Paul joined PPM in 2017, bringing with him 9 years of local construction experience. He graduated from Appalachian State University in 2008 with a BS in Construction Management. He is originally from Oxford and has worked in the Raleigh market through his career. Previously working in the purchasing department for various construction companies has made him familiar with builder and developer practices, which is a great asset to PPM and the communities we manage. His portfolio includes townhome, office condos and new development communities.

	Kristen Schmidt Community Manager Kristen joined the PPM team as a portfolio manager in 2017, bringing with her over 10 years of experience in community association management. She is in the process of obtaining her CMCA certification through Community Association Institute. Kristen served as a member of the CAI-NC Communications and Website Committee for three years and was a two-time recipient of the CAI-NC Shining Star award. She is an eastern North Carolina native and graduated from East Carolina University with a degree in Communications.

	Angela Debelak Accounts Receivable Manager Angela joined PPM in 2011, bringing 7 years of experience as a Senior Financial Business Systems Analyst at a Fortune 500 corporation and an additional 7 years of Accounting experience after earning a Bachelor’s Degree from the University of Minnesota-Twin Cities. Angela has a passion for her role in the fiduciary responsibility of HOA funds as well as connecting financially distressed homeowners with recovery resources. PPM’s exceptional rate of timely collection sets the industry standard.

* Certified Manager of Community Associations or CMCA designation provides managers with the fundamental knowledge needed to manage all types of community associations. In order to earn the CMCA designation, managers must successfully pass the CAI Professional Development Program (PMDP) M-100 course, The Essentials of Community Association Management, as well as the CMCA Examination. * Association Management Specialist or AMS designation is the second level in the CAI career development track for community association managers. In order to earn the AMS designation, managers must have at a minimum of two years of verified experience in financial, administrative, and facilities management for at least one association. In addition, managers must have completed the CMCA examination and at least two industry programs. Maintaining the AMS designation requires managers to meet continuing education requirements and comply with the CAI Professional Manager Code of Ethics. * Professional Community Association Manager or PCAM is the pinnacle designation of community association management. It is the highest professional recognition available nationwide to managers who specialize in community association management. The PCAM designation is sought by experienced managers who want to demonstrate advanced skills and knowledge and who wish to be recognized as one of the best and most experienced managers in the nation. Before earning the PCAM designation, a manager must acquire five years of direct community association management experience, complete advanced industry programs, and have successfully earned the CMCA and AMS designations administered by NBC-Regency Communities and CAI, in addition to completing a PCAM thesis. To maintain PCAM status, a manager must meet continuing education requirements and comply with the CAI Professional Manager Code of Ethics.